http://help.sarekon.com/ 2026-07-02T16:44:38+0000 http://help.sarekon.com/ http://help.sarekon.com/lib/exe/fetch.php?media=wiki:favicon.ico text/html 2022-03-20T22:05:47+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:account-list-mine&rev=1647813947&do=diff Accounts List You are looking at a list of all your sub-accounts, or all the accounts that are directly under your account. Accounts form the organizational backbone of the system. Every other object, such as users and trackers, must belong to an account. Accounts are hierarchical, so your sub-accounts can have their own sub-accounts, etc. text/html 2022-03-20T22:05:47+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:account-show-descendent&rev=1647813947&do=diff Account You are looking at another account ( a “sub-account”) which is controlled by your account. Accounts form the organizational backbone of the system. Every other object, such as users and trackers, must belong to an account. text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:account_template-show-mine&rev=1647813950&do=diff Account Template You are looking at a template which you can use to create sub-accounts under your own account. Account Templates contain a list of settings and configurations which will be applied to new accounts that are created using the template. text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:accumulation-show-descendent&rev=1647813950&do=diff Odometer (sub-account) You are looking at odometer information for a vehicle which is owned by a sub-account. The system will track mileage and estimate the vehicle's current odometer for vehicles which have an installed primary device that reports mileage. There are two separate text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:accumulation-show-mine&rev=1647813950&do=diff Odometer The system will track mileage and estimate the vehicle's current odometer for vehicles which have an installed primary device that reports mileage. There are two separate “odometer” counters: * Driven Distance: This can be reset to zero at any time by a user, and will contain the distance traveled since the counter was last reset. text/html 2022-03-20T22:05:49+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:alert_schedule-list-mine&rev=1647813949&do=diff Alert Schedules List You are looking at a list of all alert schedules in your account. An Alert Schedule is a set of alert triggers for which a user will receive alerts, should they subscribe to that schedule. Within a schedule, each individual alert type can be assigned unique content based on the selected text/html 2022-03-20T22:05:49+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:alert_schedule-show-descendent&rev=1647813949&do=diff Alert Schedule (sub-account) You are looking at an alert schedule which is owned by a sub-account. An Alert Schedule is a set of alert triggers for which a user will receive alerts, should they subscribe to that schedule. Within a schedule, each individual alert type can be assigned unique content based on the selected text/html 2022-03-20T22:05:49+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:alert_schedule-show-mine&rev=1647813949&do=diff Alert Schedule An Alert Schedule is a set of alert triggers for which a user will receive alerts, should they subscribe to that schedule. Within a schedule, each individual alert type can be assigned unique content based on the selected notice templates. text/html 2024-09-18T22:54:29+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:alert_subscription-show-descendent&rev=1726700069&do=diff Alert Subscription (sub-account) You are looking at an alert subscription which is owned by a user in a sub-account. An Alert subscription is a request to receive an email or text alert when certain events occur. The alerts can be filtered by groups, devices, or vehicles, time-of-day, or days-of-week based on what has triggered the event and when it was triggered. text/html 2024-09-18T22:51:42+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:alert_subscription-show-mine&rev=1726699902&do=diff Alert Subscription An Alert subscription is a request to receive an email or text alert when certain events occur. The alerts can be filtered by groups, devices, or vehicles, time-of-day, or days-of-week based on what has triggered the event and when it was triggered. text/html 2024-09-18T22:51:06+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:alert_subscription-show-self&rev=1726699866&do=diff My Alert Subscription An Alert subscription is a request to receive an email or text alert when certain events occur. The alerts can be filtered by groups, devices, or vehicles, time-of-day, or days-of-week based on what has triggered the event and when it was triggered. text/html 2022-03-20T22:05:44+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:asset-lastknown_list-mine&rev=1647813944&do=diff Vehicle Status List You are looking at a list of the current status for your Vehicles. Each Tracker monitors various status information, based on events that are received from the installed device and commands that are sent by a user. The status includes such information as: text/html 2022-03-20T22:05:51+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:asset-list-mine&rev=1647813951&do=diff Vehicles List You are looking at a list of all vehicles in your account. A Vehicle is a car, truck, or SUV which you will be tracking. Once a device is installed in the vehicle, then the Vehicle will belong to a Tracker. Vehicles are usually entered via a VIN number, which allows the system to automatically decode the make, model, and year. At any given time, there can only be one vehicle in an account with the same VIN number. text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:asset-show-descendent&rev=1647813950&do=diff Vehicle (sub-account) You are looking at a vehicle which is owned by a sub-account. A Vehicle is a car, truck, or SUV which you will be tracking. Once a device is installed in the vehicle, then the Vehicle will belong to a Tracker. Vehicles are usually entered via a VIN number, which allows the system to automatically decode the make, model, and year. At any given time, there can only be one vehicle in an account with the same VIN number. text/html 2022-03-20T22:05:51+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:asset-show-mine&rev=1647813951&do=diff Vehicle A Vehicle is a car, truck, or SUV which you will be tracking. Once a device is installed in the vehicle, then the Vehicle will belong to a Tracker. Vehicles are usually entered via a VIN number, which allows the system to automatically decode the make, model, and year. At any given time, there can only be one vehicle in an account with the same VIN number. text/html 2023-08-31T19:18:59+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:audit-list-mine&rev=1693509539&do=diff Audit Changes Log You are looking at a list of all historical changes to the item you are auditing. Every time a user makes a change to an item in the system, it is recorded into this audit log. This includes the time, the user, which app or website the user was on, and information about the change that was made. text/html 2025-08-11T20:29:42+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:billing-show-mine&rev=1754944182&do=diff Billing You are looking at Billing Information for your account, which may include an account balance and current credit card or payment info. text/html 2022-03-20T22:05:49+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:brand-list-mine&rev=1647813949&do=diff Brands List You are looking at a list of all brands in your account. A Brand determines the logos, terms&conditions, and customer support contact info that a user will see when they sign in. It also controls who the user will receive their alerts and reports from, the templates used for certain non-subscribed notices, website urls, and more. text/html 2022-03-20T22:05:52+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:command-list-mine&rev=1647813952&do=diff Completed Commands Log You are looking at a log of all completed commands that were previously sent to your devices. To view a list of commands that are currently pending, go to your “Queue” instead. Commands include things such as: * requesting the device's current location (an on-demand text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:command-show-descendent&rev=1647813950&do=diff Command (sub-account) You are looking at a completed command for a device which is owned by sub-account. Commands include things such as: * requesting the device's current location (an on-demand “Locate Request”) * asking the device to disable the vehicle text/html 2022-03-20T22:05:51+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:command-show-mine&rev=1647813951&do=diff Command Commands include things such as: * requesting the device's current location (an on-demand “Locate Request”) * asking the device to disable the vehicle Depending on the type of command and device, some commands are automatically executed on the server, and others are sent over-the-air to a device. Commands that are sent over-the-air are automatically retried until they get completed or canceled. text/html 2022-03-20T22:04:12+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:command_queue-list-mine&rev=1647813852&do=diff Queued Commands You are looking at a list of all commands that are either still in progress or were recently completed. To view a list of previously completed commands, go to your “Commands Log” instead. Commands include things such as: * requesting the device's current location (an on-demand text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:command_queue-show-descendent&rev=1647813950&do=diff Pending Command (sub-account) This pending command is owned by a sub-account. You are looking at a pending command which is still in the queue. This means the command has either not yet completed, or has just completed only moments ago. You can tell whether a command has already completed by looking at the text/html 2022-03-20T22:05:51+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:command_queue-show-mine&rev=1647813951&do=diff Pending Command You are looking at a pending command which is still in the queue. This means the command has either not yet completed, or has just completed only moments ago. You can tell whether a command has already completed by looking at the “ text/html 2022-03-20T22:05:51+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:configuration-list-mine&rev=1647813951&do=diff Device Configurations List You are looking at a list of all device configurations in your account. A Device Configuration contains a list of settings that can be sent over-the-air to a device. You can view all the settings currently in a device, or list of devices, by viewing the devices and then choosing the text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:configuration-show-descendent&rev=1647813950&do=diff Device Configuration (sub-account) You are looking at a device configuration which is owned by a sub-account. A Device Configuration contains a list of settings that can be sent over-the-air to a device. text/html 2022-03-20T22:05:51+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:configuration-show-mine&rev=1647813951&do=diff Device Configuration A Device Configuration contains a list of settings that can be sent over-the-air to a device. text/html 2022-03-20T22:05:47+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:contact-list-mine&rev=1647813947&do=diff Contacts List You are looking at a list of all contacts in your account. A Contact belongs to a user and represents an email address or text-able phone number that belongs to the user. Each contact can be subscribed to specified alerts and reports. There are two types of contacts: text/html 2022-03-20T22:05:47+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:contact-list-self&rev=1647813947&do=diff My Contacts List You are looking at a list of all contacts which belong to your own user. A Contact belongs to a user and represents an email address or text-able phone number that belongs to the user. Each contact can be subscribed to specified alerts and reports. text/html 2022-03-20T22:05:47+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:contact-show-descendent&rev=1647813947&do=diff Contact (sub-account) You are looking at a contact which is owned by a user in a sub-account. A Contact belongs to a user and represents an email address or text-able phone number that belongs to the user. Each contact can be subscribed to specified alerts and reports. text/html 2022-03-20T22:05:47+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:contact-show-mine&rev=1647813947&do=diff Contact A Contact belongs to a user and represents an email address or text-able phone number that belongs to the user. Each contact can be subscribed to specified alerts and reports. There are two types of contacts: * Primary Contacts: Every user has a primary email address and/or phone number. The primary email is the address to which Welcome emails, Password Change emails, and others are sent. You cannot change a primary contact's address directly, to change it, you must edit the user o… text/html 2026-02-04T01:41:01+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:dashboard-list-mine&rev=1770169261&do=diff Dashboards List You are looking at a list of all dashboards in your account. A Dashboard is a screen layout that shows consolidated information to a user in an easy to reach manner. It consists of one or more widgets. Each widget contains a snippet of information, often a counter or a chart, with a specified position and size on the screen. text/html 2026-02-04T01:37:35+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:dashboard-show-descendent&rev=1770169055&do=diff Dashboard (sub-account) You are looking at a dashboard which is owned by a sub-account. A Dashboard is a screen layout that shows consolidated information to a user in an easy to reach manner. It consists of one or more widgets. Each widget contains a snippet of information, often a counter or a chart, with a specified position and size on the screen. text/html 2026-02-04T01:36:24+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:dashboard-show-mine&rev=1770168984&do=diff Dashboard A Dashboard is a screen layout that shows consolidated information to a user in an easy to reach manner. It consists of one or more widgets. Each widget contains a snippet of information, often a counter or a chart, with a specified position and size on the screen. text/html 2026-06-25T18:28:20+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:deal-list-mine&rev=1782412100&do=diff Deals You are looking at a log of deals that were entered or uploaded. Deals represent a sale, loan, or lease of a vehicle or the sale of a tracking tracking device by a dealership to their customer. You can enter deals for any types which you have permission to. Additional actions are performed by the system when the deal is entered, with the exact actions dependent on the type of deal. Some deal types will result in the text/html 2026-05-05T05:00:32+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:deal-show-agent&rev=1777957232&do=diff Deal You are looking at a deal which you entered or uploaded Deals represent a sale, loan, or lease of a vehicle or the sale of a tracking tracking device by a dealership to their customer. Additional actions were performed by the system when this deal was entered, with the exact actions dependent on the type of deal. Some deal types result in the device or vehicle being transferred out of your account, in which case they will no longer be accessible by you. text/html 2026-05-05T05:02:14+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:deal-show-vendor&rev=1777957334&do=diff Vendor Deal You are looking at a deal for which either you acted as the vendor or you own the account that acted as the vendor. Being the vendor means that the deal resulted in the creation of a sub-account under your account. Deals represent a sale, loan, or lease of a text/html 2026-06-25T18:27:18+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:deal-vendor_list-mine&rev=1782412038&do=diff Vendor Deals You are looking at a log of deals for which you acted as the vendor. Being the vendor means that the deal resulted in the creation of a sub-account under your account. Deals represent a sale, loan, or lease of a vehicle or the sale of a tracking tracking device by a dealership to their customer. text/html 2022-03-20T22:05:44+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:device-lastknown_list-mine&rev=1647813944&do=diff Device Status List You are looking at a list of the current status for your Devices. Each Tracker monitors various status information, based on events that are received from the installed device and commands that are sent by a user. The status includes such information as: text/html 2022-03-20T22:05:45+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:device-provision_list-mine&rev=1647813945&do=diff Devices List You are looking at a list of all devices in your account. A device is the piece of hardware that is installed in a vehicle. The system communicates with the device in order to request information about the location of the vehicle. For each device in your account, there is a corresponding text/html 2022-03-20T22:05:45+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:device-show-descendent&rev=1647813945&do=diff Device (sub-account) You are looking at a device which is owned by a sub-account. A device is the piece of hardware that is installed in a vehicle. The system communicates with the device in order to request information about the location of the vehicle. For each device in your account, there is a corresponding text/html 2022-03-20T22:05:45+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:device-show-mine&rev=1647813945&do=diff Device A device is the piece of hardware that is installed in a vehicle. The system communicates with the device in order to request information about the location of the vehicle. For each device in your account, there is a corresponding tracker which combines the device with a text/html 2022-03-20T22:05:46+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:driver-list-mine&rev=1647813946&do=diff Drivers List You are looking at a list of all drivers in your account. A Driver is a person operating a vehicle. If a driver is assigned to a vehicle which has an installed device, then the Driver will belong to the Tracker. Driver information is typically assigned when a vehicle is sold, and represents the debtor associated with a vehicle loan. text/html 2022-03-20T22:05:46+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:driver-show-descendent&rev=1647813946&do=diff Driver (sub-account) You are looking at a driver which is owned by a sub-account. A Driver is a person operating a vehicle. If a driver is assigned to a vehicle which has an installed device, then the Driver will belong to the Tracker. Driver information is typically assigned when a vehicle is sold, and represents the debtor associated with a vehicle loan. text/html 2022-03-20T22:05:46+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:driver-show-mine&rev=1647813946&do=diff Driver A Driver is a person operating a vehicle. If a driver is assigned to a vehicle which has an installed device, then the Driver will belong to the Tracker. Driver information is typically assigned when a vehicle is sold, and represents the debtor associated with a vehicle loan. text/html 2022-03-20T22:05:44+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:dvd-lastknown_list-mine&rev=1647813944&do=diff Tracker Status List You are looking at a list of the current status for your Trackers. Each Tracker monitors various status information, based on events that are received from the installed device and commands that are sent by a user. The status includes such information as: text/html 2022-03-20T22:05:44+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:dvd-lastknown_show-descendent&rev=1647813944&do=diff Tracker Status (sub-account) You are looking at a single status type for a Tracker which is owned by a sub-account. Each Tracker monitors various status information, based on events that are received from the installed device and commands that are sent by a user. The status includes such information as: text/html 2022-03-20T22:05:44+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:dvd-lastknown_show-mine&rev=1647813944&do=diff Tracker Status You are looking at a single status type for a Tracker. Each Tracker monitors various status information, based on events that are received from the installed device and commands that are sent by a user. The status includes such information as: * Is the vehicle's starter enabled or disabled? text/html 2022-03-20T22:05:47+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:dvd-list-mine&rev=1647813947&do=diff Trackers List You are looking at a list of all trackers in your account. A Tracker is the marriage of a device, a vehicle, and a driver which have been bound together because of device installation or driver assignment. A tracker is automatically created for every device which you own, regardless if there are any associated vehicles yet or not. text/html 2022-03-20T22:05:47+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:dvd-show-descendent&rev=1647813947&do=diff Tracker (sub-account) You are looking at a tracker which is owned by a sub-account. A Tracker is the marriage of a device, a vehicle, and a driver which have been bound together because of device installation or driver assignment. A tracker is automatically created for every device which you own, regardless if there are any associated vehicles yet or not. text/html 2022-03-20T22:05:47+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:dvd-show-mine&rev=1647813947&do=diff Tracker A Tracker is the marriage of a device, a vehicle, and a driver which have been bound together because of device installation or driver assignment. A tracker is automatically created for every device which you own, regardless if there are any associated vehicles yet or not. text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:group-list-mine&rev=1647813950&do=diff Groups List You are looking at a list of all groups you have created in your account. Groups are labels or tags that you can apply, for organizational purposes, to your devices, vehicles, or sub-accounts. Groups are not mutually exclusive. This means that items can belong to more than one group at the same time, and adding an item to a group does not automatically remove it from other groups. text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:group-show-descendent&rev=1647813950&do=diff Group (sub-account) You are looking at a group which is owned by a sub-account. Groups are labels or tags that you can apply, for organizational purposes, to your devices, vehicles, or sub-accounts. Groups are not mutually exclusive. This means that items can belong to more than one group at the same time, and adding an item to a group does not automatically remove it from other groups. text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:group-show-mine&rev=1647813950&do=diff Group Groups are labels or tags that you can apply, for organizational purposes, to your devices, vehicles, or sub-accounts. Groups are not mutually exclusive. This means that items can belong to more than one group at the same time, and adding an item to a group does not automatically remove it from other groups. text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:identity_provider-show-descendent&rev=1647813950&do=diff Identity Provider (sub-account) You are looking at an identity provider which belongs to a sub-account. Only users in the same account as the Identity Provider can use that Identity Provider. All “SSO” users in that account will use that Identity Provider. text/html 2022-03-20T22:05:53+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:identity_provider-show-mine&rev=1647813953&do=diff Identity Provider An Identity Provider is a third party system with which users authenticate when using Single Sign-On (SSO) authentication in order to access this service (the “Service Provider”). Only SAML based identity providers are supported. text/html 2023-05-09T17:49:25+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:location-list-mine&rev=1683654565&do=diff Last Locations List This is a list of trackers in your account, along with their most recent known location, and their most recently communicated event. It is possible that the last communication is from a different time than the last location, depending on the type of device and whether it sends a location with every communication. text/html 2022-03-20T22:05:51+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:message-list-mine&rev=1647813951&do=diff Events Log You are looking at a log of all events that were reported by your devices. Events are triggered due to changes in condition on the device or vehicle, such as * Applying or Removing Power from the device * Turning the vehicle Ignition On or Off * text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:message-show-descendent&rev=1647813950&do=diff Event (sub-account) You are looking at an event for a device which is owned by a sub-account. Events are triggered due to changes in condition on the device or vehicle, such as * Applying or Removing Power from the device * Turning the vehicle Ignition On or Off * Entering or Existing a restricted area, such as an Impound Lot text/html 2022-03-20T22:05:51+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:message-show-mine&rev=1647813951&do=diff Event Events are triggered due to changes in condition on the device or vehicle, such as * Applying or Removing Power from the device * Turning the vehicle Ignition On or Off * Entering or Existing a restricted area, such as an Impound Lot text/html 2022-03-20T22:05:49+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:notice-list-mine&rev=1647813949&do=diff Sent Notices Log You are looking at a log of all notices that were sent to your account. Notices are emails and/or texts that are sent to users for various reasons: * Automatic notices, such as the Welcome notice, Password Change notices, etc. are triggered automatically by the system when required. text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:notice-list-self&rev=1647813948&do=diff My Notices This is a log of notices (emails and texts) which were sent directly to you. It does not contain notices which were sent to other users in your account. Notices are emails and/or texts that are sent to users for various reasons: * Automatic notices text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:notice-show-descendent&rev=1647813948&do=diff Notice (sub-account) You are looking at a notice which was sent to a sub-account. Notices are emails and/or texts that are sent to users for various reasons: * Automatic notices, such as the Welcome notice, Password Change notices, etc. are triggered automatically by the system when required. text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:notice-show-mine&rev=1647813948&do=diff Notice Notices are emails and/or texts that are sent to users for various reasons: * Automatic notices, such as the Welcome notice, Password Change notices, etc. are triggered automatically by the system when required. * Alert notices are triggered when predefined conditions occur such as incoming device events, or ticket assignments, etc.. These are only sent if a user in your account has subscribed to that alert. text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:notice-show-self&rev=1647813948&do=diff My Notice You are looking at a notice that was sent to you. Notices are emails and/or texts that are sent to users for various reasons: * Automatic notices, such as the Welcome notice, Password Change notices, etc. are triggered automatically by the system when required. text/html 2022-03-20T22:05:49+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:notice_template-list-mine&rev=1647813949&do=diff Notice Templates List You are looking at a list of all notice templates in your account. A Notice Template determines the exact text that is sent for the subject and body of a text message or email which is sent to the user. Emails are sent to the user for text/html 2022-03-20T22:05:49+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:notice_template-show-mine&rev=1647813949&do=diff Notice Template A Notice Template determines the exact text that is sent for the subject and body of a text message or email which is sent to the user. Emails are sent to the user for * Non-subscribed notices that are sent by the Brand * Alerts which are subscribed to by the user text/html 2024-07-22T18:20:32+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:order-purchase_list-mine&rev=1721672432&do=diff Purchase Orders You are looking at a list of orders you have purchased. An order contains a collection of items purchased in a single transaction. They may contain individual line-items for Renewals, Hardware Purchases, or Account Registrations. text/html 2024-07-22T18:16:44+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:order-receipt_show-inherited&rev=1721672204&do=diff Purchase Order Receipt You are looking at a receipt for an order which you purchased. The receipt confirms the purchase and displays the order information in a printable format, including: * Order Number: Confirmation number of an order. * Total Price: Total Price of an order. text/html 2024-07-22T18:16:02+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:order-receipt_show-mine&rev=1721672162&do=diff Sales Order Receipt You are looking a receipt for an order which you or a sub-account sold. The receipt confirms the purchase and displays the order information in a printable format, including: * Order Number: Confirmation number of an order. * Total Price text/html 2024-07-22T18:19:56+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:order-sales_list-mine&rev=1721672396&do=diff Sales Orders You are looking at a list of orders which you or your sub-accounts have sold. An order contains a collection of items purchased in a single transaction. They may contain individual line-items for Renewals, Hardware Purchases, or Account Registrations text/html 2024-07-22T18:19:09+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:order-show-inherited&rev=1721672349&do=diff Purchase Order You are looking at an order which you've purchased. An order contains a collection of items purchased in a single transaction. They may contain individual line-items for Renewals, Hardware Purchases, or Account Registrations. text/html 2024-07-22T18:18:51+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:order-show-mine&rev=1721672331&do=diff Sales Order You are looking at the sales order purchased by a customer, where you are, or you own, the vendor of the order. An order contains a collection of items purchased in a single transaction. They may contain individual line-items for Renewals text/html 2022-03-20T22:05:46+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:place-list-mine&rev=1647813946&do=diff Places List You are looking at a list of all places in your account. A Place is a named geographical location. Places are either circles or multi-point polygons, and are mainly used as geofences. Geofences trigger alerts when a tracker either enters or exits the area defined by the place. text/html 2022-03-20T22:05:46+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:place-show-descendent&rev=1647813946&do=diff Place (sub-account) You are looking at a place which is owned by a sub-account. A Place is a named geographical location. Places are either circles or multi-point polygons, and are mainly used as geofences. Geofences trigger alerts when a tracker either enters or exits the area defined by the place. text/html 2022-09-03T22:25:49+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:place-show-inherited&rev=1662243949&do=diff Place (inherited) You are looking at a place which you cannot change or delete. This place has been automatically added to your account and is managed by the system. Examples include Impound Lots and Indian Reservations. A Place is a named geographical location. Places are either circles or multi-point polygons, and are mainly used as geofences. Geofences trigger alerts when a text/html 2022-03-20T22:05:46+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:place-show-mine&rev=1647813946&do=diff Place A Place is a named geographical location. Places are either circles or multi-point polygons, and are mainly used as geofences. Geofences trigger alerts when a tracker either enters or exits the area defined by the place. text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:renewal-list-mine&rev=1647813948&do=diff Purchased Renewals Log You are looking at a log of all renewals that were already credited to your service subscriptions. To view the current status of subscriptions, including when they are due to expire, go to “Subscriptions” or view the “Upcoming Suspensions Report text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:renewal-show-descendent&rev=1647813948&do=diff Renewal (Sub-account) You are looking at a renewal for a device which is owned by a sub-account. A “Renewal” is a record of changes that were made to the paid-thru date of a service subscription. This may include things such as: * Initial airtime was added to the device with a hardware purchase. text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:renewal-show-mine&rev=1647813948&do=diff Renewal A “Renewal” is a record of changes that were made to the paid-thru date of a service subscription. This may include things such as: * Initial airtime was added to the device with a hardware purchase. * A user has purchased a renewal to extend service. * A service time credit (addition) or debit (deduction) was added for the device subscription. text/html 2022-03-20T22:04:30+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:repo_ticket-closed_list-mine&rev=1647813870&do=diff Closed Outgoing Repo-Tickets Log A repo-ticket is a request for someone to repossess a specified vehicle whose loan is in default. You are looking at a log of repos that were previously requested by your account. These requests are now closed and no longer outstanding, either because they were successfully completed or because they could not be completed. Tickets will not appear in this log until you mark them as closed. To view requests that are not yet closed, click the text/html 2022-03-20T22:05:52+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:repo_ticket-list-delegated&rev=1647813952&do=diff Incoming Repo-Tickets List An incoming repo-ticket is a request for you to repossess a specified vehicle whose loan is in default. You are looking at a list of all outstanding repo-tickets requests made to you. You can use this list to communicate with the party that requested the repossession, and to let the other party know when the repossession is completed. text/html 2022-03-20T22:05:52+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:repo_ticket-list-mine&rev=1647813952&do=diff Outgoing Repo-Tickets List An outgoing repo-ticket is a request for someone else to repossess a specified vehicle whose loan is in default. You are looking at a list of all outstanding repo-tickets requests by your account. You can use this list to track the status of each outstanding repo-ticket from creation to completion, and communicate with the party that is tasked with performing the repossession. To view a list of your previously closed tickets, see the Closed Repo-Ticket Log. text/html 2022-03-20T22:05:52+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:repo_ticket-list-self&rev=1647813952&do=diff My Repo-Tickets An incoming repo-ticket is a request for you to repossess a specified vehicle whose loan is in default. You are looking at a list of all outstanding repo-tickets assigned to you. You can use this list to communicate with the party that requested the repossession, and to let the other party know when the repossession is completed. text/html 2022-03-20T22:05:52+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:repo_ticket-show-delegated&rev=1647813952&do=diff Incoming Repo-Ticket An incoming repo-ticket is a request for you to repossess a specified vehicle whose loan is in default. text/html 2022-03-20T22:05:50+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:repo_ticket-show-descendent&rev=1647813950&do=diff Outgoing Repo-Ticket (sub-account) You are looking at a repo ticket which was requested for, and is owned by, a sub-account. An outgoing repo-ticket is a request for someone else to repossess a specified vehicle whose loan is in default. text/html 2022-03-20T22:05:52+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:repo_ticket-show-mine&rev=1647813952&do=diff Outgoing Repo-Ticket An outgoing repo-ticket is a request for someone else to repossess a specified vehicle whose loan is in default. text/html 2022-03-20T22:05:52+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:repo_ticket-show-self&rev=1647813952&do=diff My Repo-Ticket You are looking at a repo ticket that was assigned to you. An incoming repo-ticket is a request for you to repossess a specified vehicle whose loan is in default. Actions Required * Accept or Reject: You should first either accept or reject this assignment, so that the requestor will know if you are able to work on this task. Once you accept the assignment the ticket status will change to text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:report-list-mine&rev=1647813948&do=diff Saved Reports Log You are looking at a log of all scheduled reports which were saved for your account. Once a user subscribes to a report schedule, a report is generated and sent to the user with the content and frequency specified in the schedule. The system saves the information in the report before sending it, so that it can be quickly retrieved and viewed again when needed. text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:report-show-descendent&rev=1647813948&do=diff Report (sub-account) You are looking at a report which was saved for a sub-account. Once a user subscribes to a report schedule, a report is generated and sent to the user with the content and frequency specified in the schedule. The system saves the information in the report before sending it, so that it can be quickly retrieved and viewed again when needed. text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:report-show-self&rev=1647813948&do=diff Report Once a user subscribes to a report schedule, a report is generated and sent to the user with the content and frequency specified in the schedule. The system saves the information in the report before sending it, so that it can be quickly retrieved and viewed again when needed. text/html 2022-03-20T22:05:49+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:report_schedule-list-mine&rev=1647813949&do=diff Report Schedules List You are looking at a list of all report schedules in your account. A Report Schedule will execute a report on a predefined schedule and send the results to any subscribed users. Each schedule will deliver a report in the specified format: text/html 2022-03-20T22:05:49+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:report_schedule-show-descendent&rev=1647813949&do=diff Report Schedule (sub-account) You are looking at a report schedule which is owned by a sub-account. A Report Schedule will execute a report on a predefined schedule and send the results to any subscribed users. Each schedule will deliver a report in the specified format: text/html 2022-03-20T22:05:49+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:report_schedule-show-mine&rev=1647813949&do=diff Report Schedule A Report Schedule will execute a report on a predefined schedule and send the results to any subscribed users. Each schedule will deliver a report in the specified format: * HTML: A self-contained html file that does not reference any other documents and can easily be archived. text/html 2022-03-20T22:05:47+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:report_schedule-show-self&rev=1647813947&do=diff Report Schedule (Private) You are looking at a report schedule which you created and which is not being shared with any other users. Since this report schedule is not shared with anyone else, only you can subscribe to it. However, you can still “subscribe text/html 2022-03-20T22:05:46+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:role-list-mine&rev=1647813946&do=diff Roles List You are looking at a list of all roles in your account. A Role is a set of permissions that can be assigned to a user. The role assigned to a user will control what the user can see or do in the system, and determines such factors as: * The initial screen that the user will see after signing in, text/html 2022-03-20T22:05:46+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:role-show-descendent&rev=1647813946&do=diff Role (sub-account) You are looking at a role which is owned by a sub-account. A Role is a set of permissions that can be assigned to a user. The role assigned to a user will control what the user can see or do in the system, and determines such factors as: * The initial screen that the user will see after signing in, text/html 2022-03-20T22:05:46+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:role-show-mine&rev=1647813946&do=diff Role A Role is a set of permissions that can be assigned to a user. The role assigned to a user will control what the user can see or do in the system, and determines such factors as: * The initial screen that the user will see after signing in, * Which screens the user will have access to, text/html 2022-03-20T22:05:52+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:service_plan-list-mine&rev=1647813952&do=diff Service Plan You are looking at a list of all service plans offered by your account. A Service Plan defines which services are provided by a subscription, including which renewals are available for purchase. Devices might be on different service plans based on contractual obligations with the carrier, frequency of reporting and expected bandwidth usage, and other terms and conditions that applied at the time of purchase. text/html 2022-03-20T22:05:52+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:service_plan-show-mine&rev=1647813952&do=diff Service Plan A Service Plan defines which services are provided by a subscription, including which renewals are available for purchase. Devices might be on different service plans based on contractual obligations with the carrier, frequency of reporting and expected bandwidth usage, and other terms and conditions that applied at the time of purchase. text/html 2022-03-20T22:04:37+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:start&rev=1647813877&do=diff Admin text/html 2022-03-20T22:05:45+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:subscription-list-mine&rev=1647813945&do=diff Service Subscriptions List You are looking at a list of all service subscriptions in your account. A valid Service Subscription is required to maintain your device in an active state. In the active state, you can send and receive communications from the device. When your Service Subscription expires, then the device enters the Suspended Stage and the text/html 2022-03-20T22:05:45+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:subscription-show-descendent&rev=1647813945&do=diff Service Subscription (sub-account) You are looking at a subscription for a device which is owned by a sub-account. A valid Service Subscription is required to maintain your device in an active state. In the active state, you can send and receive communications from the device. When your Service Subscription expires, then the device enters the Suspended Stage and the text/html 2022-03-20T22:05:45+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:subscription-show-mine&rev=1647813945&do=diff Service Subscription A valid Service Subscription is required to maintain your device in an active state. In the active state, you can send and receive communications from the device. When your Service Subscription expires, then the device enters the Suspended Stage and the text/html 2022-03-20T22:04:38+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:terms-list-mine&rev=1647813878&do=diff Active Terms You are looking at a list of active terms of use for accounts. Terms of Use are legal agreements between an account and a brand. The active terms include all terms of use that are: * required for the account but not yet presented to the user, text/html 2026-02-04T01:27:59+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:time_schedule-list-mine&rev=1770168479&do=diff Time Schedules List You are looking at a list of all time schedules in your account. A Time Schedule defines certain times-of-day and days-of week that can be used to filter subscribed alerts. It consists of one or more periods. Each period has a start time, and end time, and one or more starting days of the week. If a time is considered inside the schedule if it is inside any of the periods. text/html 2026-02-04T01:28:31+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:time_schedule-show-descendent&rev=1770168511&do=diff Time Schedule (sub-account) You are looking at a time schedule which is owned by a sub-account. A Time Schedule defines certain times-of-day and days-of week that can be used to filter subscribed alerts. It consists of one or more periods. Each period has a start time, and end time, and one or more starting days of the week. If a time is considered inside the schedule if it is inside any of the periods. text/html 2026-02-04T01:29:02+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:time_schedule-show-mine&rev=1770168542&do=diff Time Schedule A Time Schedule defines certain times-of-day and days-of week that can be used to filter subscribed alerts. It consists of one or more periods. Each period has a start time, and end time, and one or more starting days of the week. If a time is considered inside the schedule if it is inside any of the periods. text/html 2022-03-20T22:04:39+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:transfer_ticket-closed_list-mine&rev=1647813879&do=diff Closed Outgoing Transfer-Tickets Log A transfer-ticket is a request to move a Tracker from your account to someone else's account. You are looking at a log of transfers previously requested by your account. These requests are now closed and no longer outstanding, either because they were successfully completed, or because they were rejected by the recipient. Tickets will not appear in this log until you mark them as closed. To view requests that are not yet closed, click the text/html 2022-03-20T22:05:46+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:transfer_ticket-list-delegated&rev=1647813946&do=diff Incoming Transfer-Tickets List An incoming transfer-ticket is a request to transfer a Tracker from someone else's account to your account. You must approve the request before the transfer occurs. You are looking at a list of all outstanding incoming transfer-ticket requests made to you. You can use this list to communicate with the party that requested the transfer, and to approve or reject each transfer. text/html 2022-03-20T22:05:46+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:transfer_ticket-list-mine&rev=1647813946&do=diff Outgoing Transfer-Tickets List An outgoing transfer-ticket is a request to transfer a Tracker to someone else's account. The account that is receiving the Tracker must approve this request before the transfer occurs. You are looking at a list of all outstanding transfer-tickets requested by your account. You can use this list to track the status of each ticket from creation through approval/completion, and communicate with the party that will be receiving the Tracker. To view a list of your pr… text/html 2022-03-20T22:05:45+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:transfer_ticket-list-self&rev=1647813945&do=diff My Transfer-Tickets An incoming transfer-ticket is a request to transfer a Tracker from someone else's account to your account. You must approve the request before the transfer occurs. You are looking at a list of all outstanding transfer-tickets which are personally assigned to you. You can use this list to communicate with the party that requested the transfer, and to approve or reject each transfer. text/html 2022-03-20T22:05:45+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:transfer_ticket-show-delegated&rev=1647813945&do=diff Incoming Transfer-Ticket An incoming transfer-ticket is a request to transfer a Tracker from someone else's account to your account. You must approve the request before the transfer occurs. text/html 2022-03-20T22:05:45+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:transfer_ticket-show-descendent&rev=1647813945&do=diff Outgoing Transfer-Ticket (sub-account) You are looking at a transfer ticket which was requested by, and is owned by, a sub-account. An outgoing transfer-ticket is a request to transfer a Tracker to someone else's account. The account that is receiving the Tracker must approve this request before the transfer occurs. text/html 2022-03-20T22:05:45+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:transfer_ticket-show-mine&rev=1647813945&do=diff Outgoing Transfer-Ticket An outgoing transfer-ticket is a request to transfer a Tracker to someone else's account. The account that is receiving the Tracker must approve this request before the transfer occurs. text/html 2022-03-20T22:05:45+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:transfer_ticket-show-self&rev=1647813945&do=diff My Transfer Ticket You are looking at an transfer ticket that is assigned to you. An incoming transfer-ticket is a request to transfer a Tracker from someone else's account to your account. You must approve the request before the transfer occurs. Actions Required text/html 2023-01-16T00:42:55+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:trip-list-mine&rev=1673829775&do=diff Trips Log You are looking at a log of all trips that were reported by your devices. A Trip begins with the departure event of a device or vehicle, ends with an arrival event, and encompasses all the time and other events in between. If these other events contain location information, then they will automatically become Waypoints of the Trip. text/html 2023-01-16T00:53:24+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:trip-show-descendent&rev=1673830404&do=diff Trip (sub-account) You are looking at a trip for a device which is owned by a sub-account. A Trip begins with the departure event of a device or vehicle, ends with an arrival event, and encompasses all the time and other events in between. If these other events contain location information, then they will automatically become Waypoints of the Trip. text/html 2023-01-16T00:54:24+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:trip-show-mine&rev=1673830464&do=diff Trip A Trip begins with the departure event of a device or vehicle, ends with an arrival event, and encompasses all the time and other events in between. If these other events contain location information, then they will automatically become Waypoints of the Trip. The following information, found in the individual events, is summarized in the trip: text/html 2022-03-20T22:05:47+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:user-list-mine&rev=1647813947&do=diff Users List You are looking at a list of all users in your account. A User belongs to an account and allows access to the information in that account by a person or software application. In the system, there are three types of users: * Normal User text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:user-show-descendent&rev=1647813948&do=diff User (sub-account) You are looking at a user that belongs to a sub-account. A User belongs to an account and allows access to the information in that account by a person or software application. In the system, there are three types of users: * Normal User: These users access the system via a username and password. The system will send these users a welcome email with a link to create a username and password, and will ask for that username and password each time they sign-in. The primary ema… text/html 2022-03-20T22:05:48+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:user-show-mine&rev=1647813948&do=diff User You are looking at another user in your account. A User belongs to an account and allows access to the information in that account by a person or software application. In the system, there are three types of users: * Normal User: These users access the system via a username and password. The system will send these users a welcome email with a link to create a username and password, and will ask for that username and password each time they sign-in. The primary email address will not re… text/html 2022-03-20T22:04:42+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:user-show-self&rev=1647813882&do=diff My Profile You are looking at information about your own user. This includes sign-in usernames, contact information, user preferences, and any subscriptions to Report and Alert Schedules. text/html 2022-03-20T22:04:43+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:user-show&rev=1647813883&do=diff My Profile You are looking at information about your user. This screen shows your primary email, which can be used to recover your username or password should you ever forget them. You can also edit your profile to change your preferred language, timezone, measurement system, and other user preferences. text/html 2022-11-24T22:11:15+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:user_imported_key-list-mine&rev=1669327875&do=diff Partner Keys This is where you can add Partner Keys that somebody else has given you. Depending on the permissions your partner assigned to the key, these keys may enable you to access your partner's account directly through the 'Switch Account' functionality, or otherwise collaborate with your partner through system tickets. text/html 2022-11-24T22:10:40+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:user_imported_key-list-self&rev=1669327840&do=diff My Partner Keys This is where you can add Partner Keys that somebody else has given you. Depending on the permissions assigned your partner, this may allow you to access their account directly using the 'Switch Account' functionality, or to otherwise collaborate with them using system tickets. text/html 2022-11-24T06:40:09+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:user_imported_key-partnership_list-mine&rev=1669272009&do=diff Partnership List (Detail) A partnership is a connection between two accounts in the system that allows the sharing of certain information between the partnered accounts. Adding a Partnership There are 2 different ways to add a partnership: * If you received an access invitation: text/html 2022-03-20T22:05:53+0000 Anonymous (anonymous@undisclosed.example.com) http://help.sarekon.com/doku.php?id=en:bhph:admin:views:user_imported_key-partnership_summary_list-mine&rev=1647813953&do=diff Partnership List (Summary) A partnership is a connection between two accounts in the system that allows the sharing of certain information between the partnered accounts. You are looking at a summary list of all partnerships, grouped by the partnership type or template. For a detailed list of each individual partnerships, you can click the