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A Contact belongs to a user and represents an email address or text-able phone number that belongs to the user. Each contact can be subscribed to specified alerts and reports.

There are two types of contacts:

• Primary Contacts: Every user has a primary email address and/or phone number. The primary email is the address to which Welcome emails, Password Change emails, and others are sent. You cannot change a primary contact's address directly, to change it, you must edit the user or profile.
• Secondary Contacts: Additional contacts (alternate phone numbers or alternate email addresses) can also be added and, like primary contacts, subscribed to their own alerts and reports.