This is where you can add Partner Keys that somebody else has given you. Depending on the permissions assigned your partner, this may allow you to access their account directly using the 'Switch Account' functionality, or to otherwise collaborate with them using system tickets.

You don't have to add a key in order to use a emailed Guest Access link, but can continue to use the link by clicking the email each time you want to do so.

You may assign a friendly name to each Partner Key you add, but this is only to make it easier for you to tell them apart. The key value is given to you by somebody else. Only the key value is important for you to have access to their account.

There are 3 different ways to add a partner key:

1. If you received an access invitation: Click the link to accept the invitation. Accepting an invitation automatically adds the key to this list.
2. If you received an alert/report email: Sign into the website using your username and password, and then click any link in an email which contains a partner key, If the key is not already in here, you will be asked if you want to add it.
3. If you already know the key: copy and paste the key (or a link containing the key) directly into the “Add Partnership” form after pressing the Add button. The key will be extracted and the partnership will be added.

To access a partner's account, click the 'Switch Account' menu item under your username and chose one of the keys that you previously added. The screen will change and you will see the information that the other user is sharing with you. The website header changes color to indicate that you are viewing shared information from somebody else's account.

When you are done viewing the shared information, you can return to your normal account by clicking 'Switch Account' again, and choosing to return to your own account.